SOLAR and AC SYSTEMS
Electrotechnics warrants ELTEC supplied AC & DC (solar) components to be free of defect in material and workmanship for a period of 25 months from the date of receipt by the end customer.
This warranty is valid for components that are used within the design specifications originally submitted by the end customer. Components used for periods longer than specified or with loads greater than specified, invalidate the warranty. Components not installed properly also invalidate the warranty. Some examples of improper installation for solar systems include shading, incorrect azimuth and incorrect tilt angles. These examples are not inclusive. Misuse, abuse, physical damage and/or acts of God to the equipment invalidate the warranty.
Electrotechnics Corporation will, at its discretion, repair components retuned with prior authorization (RMA required.) In no event will Electrotechnics Corporation or its employees be liable for any direct, indirect, special, incidental or consequential damages.
Some components used by ELTEC have a warranty longer than the 25 month period specified by Electrotechnics Corporation. Following this 25 month period, ELTEC will, when practical, assist the customer in obtaining repair and/or service for these warranted components.
ELTEC disclaims any warranties expressed or implied, including warranties of merchantability and/or fitness for a particular purpose.
In no event shall ELTEC be held liable for incidental or consequential damages.
Warranty repairs will be handled during normal working hours.
AC/DC units requiring warranty service must have a RETURN AUTHORIZATION NUMBER (R.M.A.) See R.M.A. specifics under Technical Support.
ELTEC wishes to provide exceptional service to our customers. Every effort will be made to ensure that your products are within specification and free from manufacturing defect.