PRODUCTS: NTC-17E series, TC-3000 & LANG 3000, TC-2000, TimeSync1-GPS & TimeSyncD-GPS, and FS-2A Flasher
Effective July 1, 2011 Electrotechnics Corporation (d.b.a. ELTEC) enhanced its product warranty from 12 months to 25 months. The new warranty period ‘grandfathers’ all products regardless of when they were purchased.
ELTEC warrants devices manufactured by ELTEC to be free of defects in material and workmanship for a period of 25 months from the date of purchase. Additionally, the capacitor device used in the NTC-17E time clocks for back-up power is warranted for a total of five (5) years.
To determine if the unit is still in warranty, locate the serial number (SN) on the white decal. The letter determines the month (A-L = January through December) it was manufactured followed by the year. Example: C12xxxxx = March ’12.
ELTEC will repair or replace any unit returned prepaid within the warranty period as long as there is no evidence that the unit has been misused, abused, damaged by input over voltage, output overloads, lightning or water or altered in any manner with the express written permission of ELTEC.
ELTEC disclaims any warranties expressed or implied, including warranties of merchantability and/or fitness for a particular purpose.
In no event shall ELTEC be held liable for incidental or consequential damages.
Warranty repairs will be handled during normal working hours.
ALL products requiring warranty service must have a RETURN MATERIAL AUTHORIZATION number (R.M.A.) See R.M.A. specifics under Technical Support.
ELTEC wishes to provide exceptional service to our customers. Every effort will be made to ensure that your products are within specification and free from manufacturing defects.